Stand Out Hotel Collection Selects Zuzapp™ Mobile Guest Engagement and Messaging for All Its Member Hotels
Hotel-branded Mobile Guest Engagement & Messaging App increases direct bookings, improves guest satisfaction and recovery, and drives more loyalty
Toronto, Ontario April 26, 2016 Zuzapp™ announced today that it has become the official supplier of mobile guest engagement and messaging solutions for Stand Out Hotel Collection. This partnership provides Stand Out Hotels Collections members with a property-branded mobile app and messaging solution that is designed to help hotels enhance the guest experience, increase direct bookings, improve guest satisfaction and recovery, and drive more loyalty.
Stand Out Hotels is a global collection of independent hotels, destination resorts, city center hotels, and luxury residences. Their high quality service, consistent commitment to excellence, and innovative business solutions are the cornerstones upon which they have built their reputation as a global leader in the hospitality industry.
"We're delighted to be partnering with Zuzapp to deliver unparalleled hospitality to our collection of hotels," said Luis Cocco, Director Business Development, Stand Out Hotels Collection. "We partner with the worlds best vendors with revenue generation and the guest experience in mind. Zuzapp creates a unique one-to-one connection between hotel staff and guests, allowing for more intelligent communication that leads to more direct bookings, monetized marketing initiatives, improved guest experiences, and ultimately increased profits."
"Stand Out Hotels Collection has proven to be one of the most dynamic and exciting hospitality brands in the world," said Akshay Pandya, CEO & Founder, Zuzapp. "With a shared vision to provide one-of-a-kind, authentic hospitality experiences, we look forward to a long and fruitful partnership."
Delivering a VIP Experience with Mobile Guest Engagement & Messaging
Zuzapp empowers hoteliers to deliver above-and-beyond experiences by providing a local and personal value-added service via the guests' smart device. For only $40 /month (no extra fees, no hidden fees, no surprises), Zuzapp offers hoteliers an affordable hotel-branded mobile guest engagement app as a channel to directly connect with their mobile guests. Benefits include:
- Increase bookings & lower booking costs. Reduce the effects of online travel agencies with post-stay rebooking. After a guest checks out, digitally prompt guests to book their next stay through the hotel-branded guest engagement app.
- Improve guest satisfaction. Enhance the guest experience with one-to-one messaging by taking advantage of every opportunity to act on requests, suggestions, concerns and compliments.
- Generate more revenue. Upsell unsold inventory and merchandise to guests throughout their journey. Drive in more traffic into your hotel, restaurants, spas and retail outlets by actively engaging more guests via mobile marketing and loyalty reward programs.
- Incent guests to spend more on property. Guests spend up to 90% of their stay off property. This creates a need for timely and optimal communications to capture and retain guests mindshare. Entice guests with geo-targeted push notifications and mobile offers that incent guests to stay on the property.
- Improve guest recovery. Reduce comps, improve loyalty and protect your reputation by engaging guests over their channel of choice and resolving their concerns before they reach social media.
- Curate authentic, localized experiences. Improve guest satisfaction with curated recommendations for local restaurants, services, stores, theatres, sporting events, entertainment, attractions and tours. Zuzapp helps hotels become the local knowledge hub throughout the guests journey.
- Improve TripAdvisor reviews. Digitally prompt loyal guests via their mobile device to leave positive reviews.
About Stand Out Hotel Collection
Stand Out Hotels is a global collection of independent hotels, destination resorts, city center hotels, luxury residences, and unique hotels. Our remarkable service, consistent commitment to excellence, and innovative business solutions are the cornerstones upon which we have built our reputation as a global leader in the hospitality industry. Exactly like nothing else, each destination has been selected for its quality, bold originality, rich character and uncommon details. From near too far, iconic to historic, the result is an array of properties that is nothing less than unique, nothing short of collectively exceptional. www.standouthotels.net
About Zuzapp™
Zuzapp™ provides mobile customer engagement & messaging solutions to the finest hotels, retailers, restaurants, non-profits and businesses of the world. Our happy customers include global brands such as Marriott, Hilton, Westin, Hyatt, Best Western, and IHG; ownership groups including Interstate, The Generation Companies, The Riley Hotel Group, and Xenia, as well as, independent brands such as Flamingo Resorts, Desert Palms, and Edens Resort to name a few. For only $40 /month (no set up fees, no extra fees, no surprises), Zuzapp gives brands the power to grow their business by instantly connecting 1:1 with their mobile users, attracting more traffic into the business, increasing average customer spend, and transforming one loyal user into a legion of loyal customers. Its App Easy™ -- www.zuzapp.com
Media Contact:
Ruchira Shah
Zuzapp Corporation
pr@zuzapp.com
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