Pidex Inc. ("Pidex") is a leading provider of software and services.
Pidex is headquartered in Missisauga Ontario, Canada. We support our customers with a full range of managed and professional computing services, and collaborate with an array of business partners.
What is "Personal Information?"
The term "Personal Information" refers to any information that identifies an individual or by which an identity could be derived but does not include corporate or business contact information about an identifiable individual. Personal information also excludes aggregated information that is no longer related to a specific identifiable individual. Pidex reserves the right to use aggregated or anonymous information in any way it considers appropriate. This includes anonymous or aggregated information that we obtain from you as a visitor to our web site or by using our programs and software.
Collected Personal Information
Pidex collects personal information from our customers and visitors for a variety of reasons. We may collect personal information in the furtherance of our contractual obligations.
We do not solicit customers of our clients, unless authorized specifically in writing to do so by the client.
We also collect and store statistics and other information about the online activities of visitors to the Pidex web site or through the use of Pidex's software solutions. These statistics do not contain individual identifying information and constitute aggregated or anonymous data only.
Customers may be invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to email@example.com
Business customers may be using our products and services in connection with the use of data and information about their customers and prospects ("Data"). Sometimes we may also obtain Data from other sources, a government agency or registry, or other individuals or organizations that our customers have provided informed consent to contact. Pidex will not review, share, distribute, print, or reference any such Data except as provided in the agreement between us and our customer (the "Agreement"), or as may be required by law. The agreement between Pidex and our business customer may provide for the use of non-identifying information to identify and analyze data for business purposes. In no circumstance will the Personal Information of a specific end-user be transferred, sold, or shared with a third party without their express written consent.
Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registrations and passwords.
Consent for the collection, use and/or disclosure of personal information may be obtained orally, electronically or in writing and may be expressly given or implied. In determining how we obtain consent, we will take into account the sensitivity or the personal information that we are collecting, using and/or disclosing.
We may use personal information to provide products or services, including for billing and credit purposes. Other uses of personal information may include the detection of fraud, security or technical issues, and to protect against imminent harm to the rights, property, or safety of Pidex, or the public as permitted or required by law. We will not send any further material to anyone that informs us that they no longer wish to receive information about our services or about new developments.
Disclosure of Personal Information
Security of Your Personal Information
We take all reasonable precautions to ensure that personal information is kept safe from loss, unauthorized access, modification, or disclosure. We operate on a secure data network protected by an industry standard firewall and password protected systems. Our security and privacy policies are periodically reviewed and enhanced, and only authorized individuals at Pidex have access to personal information unless we have consent for access by a third party through an agreement.
Links to Other Websites or Services
Our website contains links to other websites. Pidex is not responsible for the privacy practices or the content of such websites. Pidex is not responsible for third-party actions and disclosure of personal information by such third parties.
Email Addresses and Cookies
Pidex recognizes that SPAM is a growing problem on networks of all sizes and we are doing our part to prevent its spread. To prevent the growth of SPAM and in accordance with applicable laws, Pidex will not share or sell email addresses to mass marketers or to other third parties.
Retention of Your Personal Information
Pidex keeps personal information for as long as is reasonably necessary for us to complete the objectives set out at the time of collecting the information. When performing services we may retain personal information as long a reasonably necessary to fulfill our contractual obligations. We will retain personal information for as long as our Agreement with our customer requires, or as may be required by law, whichever is longer.
Request for Access and Inquiries/Complaints
If you have any questions please contact our privacy officer at: firstname.lastname@example.org.